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Guarantee

Guarantee Period for LED Modules

LEDSignSupplies.com  guarantees all LED Modules for FIVE YEARS from date of original purchase.

Guarantee Period for Drivers

LEDSignSupplies.com  guarantees all Drivers for TWO YEARS from date of original purchase.

This Guarantee applies to all works installed as per LEDSignSupplies.com instructions. The correct balance of LED module wattage to Driver loading must be less than 80% of Driver output.  Where installations are found to have Drivers under or overloaded by a factor of 10% or more, the guarantee may be disputed. It is imperative that all installations are done in accordance to our guidelines.
We are more than happy to confirm proposed LED signage / display wiring for you at no cost.

Policy Overview

LEDSignSupplies.com  guarantees all LED Modules and Drivers, to be free of defects in material and workmanship during the guarantee period.

The customer will process the guarantee service with LEDSignSupplies.com  through the sign business who they purchased the products from.

The guarantee is not subject to abuse, misuse or transfer. LEDSignSupplies.com reserves the option to repair or replace products at no charge if found to be defective during the guarantee period.

The liability of LEDSignSupplies.com under the guarantee is limited to repair or replacement of the unit and does not include the transportation, installation or other costs.

In no events will LEDSignSupplies.com be liable for interruption of business loss of profits or indirect or consequential damage, injury to person or damage to property from any cause whatsoever.

Guarantee Period

     Five years from the date of original purchase. (For LED Modules)
     Two years from the date of original purchase. (For Drivers)

Return Procedure
     Before returning the product, the customer should contact LEDSignSupplies.com first to receive "Return Merchandise Authorization" number. The defective product must be sent to LEDSignSupplies.com  with a dated sales receipt as proof of purchase before the expiration of guarantee period.
Damage during transit is not covered by this guarantee.

  Timer Control

PLEASE NOTE : LED lighting systems that are not on a 24 hour timer are not covered by this guarantee.
Guarantee applies only to LED lighting systems that are on a 24 hour timer and are set to "OFF" for a minimum of 10 hour daily.
Continuous running of a LED lighting system will shorten the life expectancy of both Modules and Drivers.

  Warranty is VOID if..
1) Driver not to exceed 80% capacity
2) Driver must be placed in a well ventilated area
3) Driver must not be subject to sunlight
4) Driver must not be installed inside the light box